Palo Alto Networks Platinum Support

Utvidet serviceavtale - foreløpige komponentutskiftning - 3 år - forsendelse - responstid: NBD - for P/N: PAN-PA-440
Ikke på lager
Produsent Palo Alto Networks
Artnr PAN-SVC-PLAT-440-3YR
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  • Informasjon
    • Next business day advance parts replacement for critical support
    • 24/7 phone consulting and technical support across all severity levels
    • Immediate 15-minute response time for critical issues
    • Access to web knowledge base and email consulting for comprehensive support
    • Continuous coverage including weekends and holidays for uninterrupted service
    Platinum support is Palo Alto Networks' high-end service offering - enhancing your inhouse resources with technical experts who are available to support your Palo Alto Networks security solution.

    Platinum support offers the optimal level of support for those organizations that wish to work directly with Palo Alto Networks to address their support needs, with 24-hour support, 365 days per year with best-in-class response time and advanced assistance.
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